Building Great Experiences

A weekly newsletter from StealthX on building insanely great human-centered experiences with strategy, design & technology.

Posts

1 hour ago

Top lessons I’ve learned from facilitating workshops for 15 years

Key insights and practical strategies that have shaped my approach to running impactful workshops for over a decade.

Drew Burdick

Sep 30, 2024

Introducing StealthX, a turbocharged CX consultancy

This week I’m interrupting my usual newsletter content with an exciting update! 🎉

Drew Burdick

Sep 22, 2024

Unlocking customer loyalty

Strategies to align marketing with customer experience to build lasting relationships, foster trust, and drive long-term business growth.

Drew Burdick

Sep 16, 2024

Harness the power of storytelling to elevate your customer's experience

Create deeper connections, build trust, and leave a lasting impression with customers through the art of storytelling.

Drew Burdick

Sep 09, 2024

How to hire killer talent (and keep them)

The keys to building teams with strong chemistry that make an asymmetric impact.

Drew Burdick

Sep 01, 2024

Agile product development can hurt your customer experience

Agile is a 🚂 train that most companies use to build digital products. BUT it often gets in the way of ACTUALLY creating a great experience for customers. Teams get stuck on the train tracks and can't change direction. Here are ways to avoid the pitfalls and create better customer experiences.

Drew Burdick

Aug 25, 2024

Stand out to customers with authentic community

The marketplace is a crowded space. Differentiate your brand and improve your customer’s experience by cultivating real community.

Drew Burdick

Aug 18, 2024

Proven methods to enhance customer experience

Actionable methods to help you identify the biggest problems in your customer journey, then design solutions that can be rapidly tested and launched to create long-term, engaged customers.

Drew Burdick