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A lot’s changed over the last year and as we look at 2026, one thing is very clear.. the playbook for building and launching digital products and experiences has completely evolved. One thing that hasn’t changed though is being very clear on who your brand is for (and who it isn’t for).
Given it’s the end of the year and everyone’s heading off to the holidays, I thought I’d do something a little different this week. We’ve been doing a lot of building/launching products with clients this year and I wanted to share v1 of our new GTM strategy playbook with you. This is something we’ve been testing with clients and includes the whole framework with no sign ups, paywalls or data walls required for subscribers.
This playbook is designed for operators and go-to-market teams at mid-sized companies who are launching new products, entering new markets, or repositioning existing offerings to accelerate growth.
The framework below is super practical and based on how we’ve been guiding clients at StealthX in 2025. If you end up using it, all I ask is that you forward this email along to someone else so they can get value from it too 😊
Side note: This email is pretty long. If it gets cut off or you’d prefer to read on the web, check out the whole thing here.
How to use this playbook
Work sequentially. Each section builds on the previous. ICP informs positioning, which informs messaging, which informs testing.
Fill in the tables. They’re designed for you to complete. They force clarity and simplicity.
Challenge your assumptions. Every hypothesis should be validated. The testing section shows you how.
Iterate rapidly. Copy/paste this into a Google/Word doc and treat it as a living document. Update details as you learn from the market.
Part 1: Define Your Ideal Customer Profile
Your ICP is not "companies that could use our product." It’s the specific segment where you have the highest probability of winning, the shortest sales cycles, and the strongest product-market fit. Precision here drives everything downstream.
The ICP Definition Framework
A complete ICP definition answers five questions:
Firmographics: What industry, company size, geography, and growth stage?
Buyer Persona: What role, seniority, and department? What do they own?
Current State: What are they doing today? What tools/processes exist?
Pain Points: What frustrates them? What keeps them up at night?
Trigger Events: What causes them to seek a solution NOW?
Worksheet: ICP Definition
Complete this for your primary ICP segment:
Industry/Vertical | [Your answer] |
Company Size | [e.g., 500-5,000 employees] |
Geography | [e.g., North America] |
Primary Buyer Title | [e.g., VP of Operations] |
What They Own | [What budget/outcomes are they responsible for?] |
Current Solution | [What do they use today?] |
Top 3 Pain Points | [List specific frustrations] |
Trigger Events | [What makes them act NOW?] |
ICP Segmentation by Business Size
Different company sizes have different buyer personas, pain point severity, and purchasing authority. Map your ICP across segments to identify where you will focus:
Segment | Typical Buyer | Pain Severity | Purchase Auth |
SMB (<100) | Founder / CEO / Generalist | Acute (wears many hats) | Direct (fast) |
Lower-Mid (100-500) | Director / Manager | High (limited resources) | 1-2 approvals |
Upper-Mid (500-2K) | VP / Senior Director | Strategic (needs proof) | Committee |
Enterprise (2K+) | C-Suite / COE Lead | Governance-driven | Complex procurement |
The Replacement Buyer vs. First-Time Buyer
A critical strategic choice: Are you targeting buyers who are replacing an existing solution, or buyers implementing something for the first time? Each requires different positioning:
Replacement Buyers | First-Time Buyers |
• Already educated on the category • Frustrated with current solution • Know what "good" looks like • Need: "Why switch?" narrative | • Need category education • May not know the problem is solvable • Longer consideration cycle • Need: "Why now?" + ROI narrative |
Tip: Replacement buyers are typically faster to close because they already have budget allocated. If your market has established competitors, lean into the replacement narrative and explicitly address "Why switch from [competitor]?"
Part 2: Craft Your Value Proposition
Your value proposition is the promise you make to your ICP. It should be specific enough to resonate deeply with your target and clear enough to communicate in a single sentence.
The Value Proposition Formula
A strong value proposition has three components:
Component | Definition |
Outcome | What transformation does the customer experience? |
Mechanism | How does your product deliver that outcome? |
Differentiation | Why is your approach better than alternatives? |
Formula: We help [ICP] achieve [Outcome] by [Mechanism], unlike [Alternative] which [Limitation].
Worksheet: Value Proposition Builder
Target ICP | [From Part 1] |
Primary Outcome | [What do they achieve?] |
How You Deliver It | [Your mechanism/approach] |
Key Alternative | [Competitor or status quo] |
Alternative's Limitation | [What's wrong with it?] |
Your Advantage | [Why you're better] |
Your value proposition in one sentence: [Insert here]
Reasons to Believe
Reasons to believe (RTBs) are the proof points that support your value proposition. Without them, your promise is just marketing. With them, it becomes credible.
Categories of RTBs:
Product capabilities: Specific features that enable the outcome
Customer results: Quantified outcomes from real customers
Third-party validation: Analyst reports, awards, certifications
Team expertise: Relevant experience of founders/team
Technology differentiation: Patents, proprietary methods, AI/data advantages
Worksheet: Reasons to Believe Inventory
Category | Your RTB | Evidence/Proof |
Product Capability | [Your answer] | [Demo, screenshot, etc.] |
Customer Result | [Your answer] | [Case study, testimonial] |
Third-Party Validation | [Your answer] | [Link, badge, report] |
Team Expertise | [Your answer] | [Bios, credentials] |
Technology Edge | [Your answer] | [Patent, whitepaper] |
Part 3: Build Your Positioning Strategy
Positioning is how you occupy a distinct place in your buyer's mind relative to alternatives. It is not what you say about yourself. It is what your buyer believes about you.
The Positioning Canvas
Complete each element to build a coherent positioning strategy:
Category | [What market/category do you compete in?] |
Target Customer | [Who specifically is this for?] |
Problem You Solve | [What pain do you eliminate?] |
Key Benefit | [What outcome do you enable?] |
Primary Alternative | [What would they do without you?] |
Unique Differentiator | [What makes you different?] |
Competitive Differentiation Matrix
Map your capabilities against competitors to identify and communicate differentiation:
Capability | You | Competitor A | Competitor B |
[Capability 1] |
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[Capability 2] |
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[Capability 3] |
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[Capability 4] |
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Tip: Focus on 2-3 capabilities where you have clear advantage. Trying to win on everything dilutes your positioning. The goal is to be the obvious choice for your specific ICP, not the "pretty good" choice for everyone.
Messaging Hierarchy
Structure your messaging from broad to specific:
Headline: The one sentence that captures your positioning (used everywhere)
Subhead: Expands on the headline with mechanism or differentiation
Supporting points: 3-5 key benefits or capabilities
Proof points: RTBs and evidence that support each claim
Worksheet: Messaging Hierarchy
Headline | [One powerful sentence] |
Subhead | [Expand with mechanism] |
Benefit 1 | [Key benefit] |
Benefit 2 | [Key benefit] |
Benefit 3 | [Key benefit] |
Primary CTA | [What action do you want?] |
Part 4: Map the Buyer Journey
Your buyers move through predictable stages. Each stage has different information needs, emotional states, and barriers. Mapping this journey ensures you deliver the right content at the right time.
The Five-Stage Buyer Journey
Stage | Buyer Mindset | Content Needs | Key Barriers |
Trigger | "Something needs to change." | Problem validation, industry trends | Not urgent enough yet |
Awareness | "What solutions exist?" | Educational content, thought leadership | Overwhelmed by options |
Consideration | "Is this right for me?" | Use cases, demos, comparisons | Risk aversion, skepticism |
Evaluation | "Can I justify this?" | ROI, security, implementation | Internal sell, stakeholders |
Decision | "Ready to commit." | Pricing, contracts, onboarding | Final objections, timing |
Designing for Multiple Intent Levels
Not everyone is ready to talk to sales. Design CTAs for different intent levels:
Intent Level | What They Want | CTA Examples |
Low | Learn without commitment | Read guide, Watch video, Newsletter |
Medium | Explore product fit | Interactive demo, Free tool, Assessment |
High | Ready to evaluate seriously | Request demo, Talk to sales, Start trial |
Part 5: Rapid Testing and Validation
Every element of your GTM strategy is a hypothesis until validated by the market. The goal is to test cheaply and quickly before committing significant resources. This section provides practical methods to validate your assumptions.
The Validation Hierarchy
Test in this order (cheapest/fastest first):
Internal validation: Does your team believe it? Can sales articulate it?
Customer validation: Do existing customers recognize the problem/solution?
Prospect validation: Do target prospects engage with the messaging?
Market validation: Does it drive measurable pipeline/conversion?
ICP & Messaging Testing Plan
A lightweight framework for validating ICP and messaging before full launch:
Element | Approach |
Purpose | Validate which ICP resonates most and which messaging drives intent |
Method | Landing page + paid ads (LinkedIn/Google) with ICP-specific variants |
Timeline | 2-4 weeks to see clear patterns |
Budget | Spending at least $2,000-5,000 for a quick ad test helps you get statistically significant results |
Primary Metrics | CTR by segment, conversion rate, cost per qualified lead |
Test Variables:
ICP segments: Run separate campaigns for each target segment
Headlines: Test 3-5 headline variants per segment
CTAs: Low, medium, and high-commitment options
Value props: Feature-led vs. outcome-led messaging
Qualitative Validation: ICP Interviews
Complement quantitative testing with 5-10 structured interviews:
Interview Script Template:
"Tell me about your current approach to [problem area]." (Current state)
"What's most frustrating about that?" (Pain validation)
"Have you tried to solve this before? What happened?" (Alternatives)
"What would an ideal solution look like?" (Desired outcome)
"If this existed, who would need to approve the purchase?" (Buying process)
[Show positioning] "Does this resonate? What questions would you have?" (Message test)
Product-as-Proof Testing
If your product can demonstrate value without requiring a full sales cycle, use it as a validation mechanism:
Free tool/calculator: Gives prospects value and you usage data
Interactive demo: Let them explore before talking to sales
Freemium/trial: Usage patterns reveal true interest
Assessment/audit: Qualify leads while providing value
Part 6: GTM Execution Roadmap
A phased approach to GTM reduces risk and allows for course correction. This template provides a 12-month framework that you can adapt to your timeline and resources.
Four-Phase GTM Model
Phase | Objective | Key Activities | Success Signal |
1. Foundation (Months 1-2) | Validate ICP, finalize positioning | Testing, interviews, internal alignment | Clear ICP priority, approved messaging |
2. Launch (Months 3-5) | Generate initial pipeline | Website, content, paid acquisition | First qualified opportunities |
3. Scale (Months 6-9) | Optimize and expand | Refine based on data, case studies | Repeatable conversion, wins |
4. Expand (Months 10-12) | Double down on winners | New segments, channels, partners | Predictable pipeline growth |
GTM Metrics Dashboard
Track these metrics to measure GTM effectiveness:
Leading Indicators | Pipeline Metrics | Revenue Metrics |
• Website traffic by ICP • Content engagement • Demo page visits • Ad CTR by segment | • MQLs (Marketing Qualified Leads) generated • MQL to SQL (Sales Qualified Leads) rate • Pipeline value • Sales cycle length | • New logos closed • Win rate by ICP • Average deal size • CAC payback |
Ten GTM Principles
Keep these principles in mind as you execute:
Show, don't tell. Demos and proof beat claims every time.
Design for the buyer journey, not your org chart. Structure content by decision stage, not product feature.
Enable internal champions. Your buyer often has to sell internally. Give them assets.
Test before you invest. $5K in ads teaches more than $50K in branding.
Address the replacement narrative head-on. If buyers have alternatives, explain why they should switch.
Design for multiple intent levels. Not everyone wants to talk to sales. Offer value at every stage.
Clarify the platform story. If you have multiple products, make the relationship clear.
Plan for success-induced strain. Good GTM will stress sales and onboarding. Prepare.
Treat GTM as a system, not a launch. It evolves continuously based on market feedback.
Speed to learning beats speed to market. Validated insights are more valuable than shipped features.
Getting Started: Your First 48 Hours
If you want to make progress immediately, complete these actions:
Hour 1-2: Complete the ICP Definition Worksheet (Part 1)
Hour 3-4: Draft your Value Proposition using the formula (Part 2)
Hour 5-6: Complete the Competitive Differentiation Matrix (Part 3)
Hour 7-8: Share with 3 colleagues for feedback and pressure testing
Day 2: Schedule 3-5 customer/prospect interviews using the script template
Onward & upward,
Drew
P.s. If we haven’t met yet, hello! I’m Drew Burdick, Founder and Managing Partner at StealthX. We work with brands to design & build great customer experiences that win. I share ideas weekly through this newsletter & over on the Building Great Experiences podcast. Have a question? Feel free to contact us, I’d love to hear from you.